Impressive and quiet place with courteous staff at check-out. Delicious breads, eggs and bangers for breakfast.- Stunning location for Gravenbruch, very close to the German restaurant.- Close to the airport and the park.- Heated pool, parking on-site.- Everything amazing.- Honestly nothing too much trouble.

Very pleasant staff, fantastic views on a lake, everything is fantastic! The deluxe room is newly decorated and has pay TV, ironing facilities and a writing desk. The beds are exceptionally comfortable, the breakfast is delicious.

Luxurious and clean place with very professional and really helpful staff at check-out. Beautifully decorated and well-appointed room with comfortable bed and smoke detectors for safety measures. Had really good a laptop safe, a mini-bar and a sofa bed.

We were pleasantly surprised by the luxurious design and attention to detail at the hotel. The staff were friendly and always ready to help. The surroundings were beautiful, with plenty of space for larger events. Only 15 minutes from the airport. I would recommend this hotel. The only drawback was the slow WiFi.

It is very nice hotel,very frindly staff, very nice room, very good to be away from the city

Becuse of hotel location you have no option to park your car only within hotel area , the hotel block all the free parking and you have to use the hotel parking with fee 15 per day ( 12 h ) this is not good way in hotel like kempinski hotel. I think who make this arrangment thinking it is smart way of making mony but it is totaly opsit!

The hotel is old old old and certenly not 5 star rooms are smelling old carpet old tv old and slow lifts very expensive internet(25e) expensive breaffast(60e per couple) and expensive parking for a hotel placed in the woods and more then that my wife was blocked in the lift for 20 min

There was no reason to complain and we would definitely consider staying here again if in the area. We absolutely loved the beautiful garden view we had.

No complains ! I was in Frankfurt for a fair and with the hotel 's shuttle service to Messe and to come back to the hotel was just perfect and in time.

Good, but breakfast was too expensive 26 eur!!!

Breakfast was too expensive 26 eur!!!

The view of the lake was absolutely stunning. The room was tidy and newly remodelled. The breakfast offered a wide range of delicious options like fresh bread, cereal, and eggs. The hotel's location was perfect for attending a family wedding and meeting up with friends in Frankfurt.

Quick check-in and late check-out were great. Our recently renovated superior king room was well-equipped with an electronic key card, coffee/tea makers, and a work desk.- Courteous staff at check-out made our stay pleasant.

The breakfast buffet at Kempinski was fantastic! We enjoyed a wide variety of Asian delicacies, along with the usual eggs and English breakfast sides. The cereals, fruits, cheeses, and fresh juices were also great. The room itself was comfortable, and we loved the spacious and comfortable shower. it was a short but wonderful experience.

Daily bottle of mineral water. Frequent changing of towels and bedsheets. Loved the big windows in our room at groundfloor. Loved the glas-house coffee-area with pond-view. High-quality food at the restaurant. The hotel has beautiful trees and we loved the surrounding green. We had a very reasonable price for our room I think.

I do not like it when I feel that staff are only friendly because they have to be or are told so. Wirh some staff you feel that they really mean it, with some not. One night I could not sleep because the airconditioner was making rumbling noises. Also we were cold and the airconditioner would not warm the room.

Except for the Beautiful for Surroundings and Location there is nothing really to talk home about.

1. We had 3 rooms with a total of 6 guests, The hotel staff never took the pains to identify the guests personally. Everyyone was addressed with the same last name. 2. Housekeeping service was poor. Used bottled of water were not cleared for 3 days. Refill of tea/sugar and milk was missing almost every day for 5 days. 3. Inspite of special instructions everyday we got sparkling water instead of still water. Also just one bottle inspite of having 2 guests in each room. 4. Concierge service was equally poor. They did not inform us in breakfast room when the taxi arrived and neither stooped the taxi for 5 minutes. 5. Business centre did not have a working printer and staff was unhelpful. Took 45 minuted to get my boarding pass printed. 6. Some of the staff were unapologetic inspite of glaring issues. 7. Final bill was incorrect however it was corrected on request.

We had an exceptional experience at this hotel. The exclusive amenities, including the Spa & wellness centre, indoor swimming pool, and sauna, were exactly what we were looking for. The heated swimming pool and sun loungers on the sun terrace were perfect for relaxing, while the garden area provided a breath of fresh air.

The only minor issue we encountered was with the service. Although the staff were friendly and helpful, we were not made aware of all the activities and events that were occurring at the hotel.